Privacy Policy

Updated: 7/15/2025

Proven Management Solutions, Inc. dba Proven Mortgage Solutions (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.provenmortgagesolution.com or engage with our mortgage services.

1. Information We Collect

Personal Information: Includes name, phone number, email, address, employment details, income, financial documents, and any other data needed for mortgage processing.
Non-Personal Information: Includes device type, browser, IP address, cookies, and other analytics data collected through our website.

2. How We Collect Information

Directly from You: Through website forms, phone calls, emails, or document submissions.
Automatically: Via cookies and tracking tools when you use our website.

3. How We Use Your Information

We use your information to:

Process mortgage applications and related services.
Communicate with you about your loan, consultation appointments, updates, and promotions.
Improve our website, tools, and overall customer experience.
Comply with legal and regulatory obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Such as credit bureaus, lender partners, CRM or IT service platforms, and other operational partners.
Legal Compliance: When required by law, subpoena, or to protect our rights.
Business Transfers: In the event of a merger or acquisition.
 

SMS consent is not shared with third parties or affiliates for any purpose, including marketing.

5. Your Privacy Choices

Access & Updates: You can request access to or correction of your information.
Cookies: You may adjust your browser settings to manage cookies.
Email/SMS Opt-Out: Follow the unsubscribe or STOP instructions in any communication.

6. SMS Terms & Conditions

a. Consent & Use

By opting in via our website or forms, you agree to receive SMS messages from Proven Mortgage Solutions regarding:

Appointment reminders
Loan updates or document needs
Program announcements and educational messages
Promotional offers
 

SMS consent is not shared with third parties or affiliates.

b. Message Frequency

Message frequency may vary based on your transaction stage. You may receive 20–40 messages per week during active periods.

c. Opt-In Method

You may opt in through our contact form at https://www.provenmortgagesolution.com/contactus.

d. Opt-Out Method

You can opt out at any time by replying “STOP” to any SMS message. To opt back in, reply “START” or re-submit your request via our website.

e. Help

Reply “HELP” to any SMS message or visit www.provenmortgagesolution.com for assistance.

f. Standard Disclosures

Message and data rates may apply.
Message frequency may vary.
SMS messages are sent from (678) 480-9884. Our main voice line is (770) 462-3498.

7. Third-Party Links

Our website may include links to third-party websites not governed by this Privacy Policy. Please review their privacy policies before submitting your information.

8. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information, but no method of transmission is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.

10. Contact Us

If you have questions about this policy or your information, contact:

Proven Management Solutions, Inc.

C/O Proven Mortgage Solutions

📧 Info@provenmortgagesolution.com

📞 (770) 462-3498

📍 3802 Highlands Pkwy SE, Smyrna, GA 30082